Institutions
Tiering system
Prices
VAT
Postage
Ordering
Terms & conditions
Order form
Renew
Activate
Manage my account
Usage reports
Update contacts
IP addresses
Passwords
Claims
Cancellations
Back issues
FAQS
Tiering System
The Company of Biologists operates a tiered pricing system. For more information on tier descriptions, coding guidelines
and tier allocations, please see our Tier Coding Grid.
Tier 5 subscriptions are negotiated directly with The Company of Biologists, please contact sales{at}biologists.com.
If you are unclear about the tier in which your organisation should be classified, please contact
The Company of Biologists at sales{at}biologists.com.
The Company of Biologists retains the final say in tier allocation decisions.
VAT
- Non-UK EC customers will be charged VAT at the rate applicable in the customer's country. Tax is not chargeable to VAT registered customers. If you are a registered business please ensure that your registered VAT number is quoted on all orders and correspondence.
- UK VAT rates of 20% apply to online subscriptions. VAT is calculated on a proportion of the total value of combined subscriptions.
Postage
Subscription prices include postage (air freight class). Airmail is available at an additional cost. Please contact the Sales Department on Tel: +44 (0)1223 426164 or Email: sales{at}biologists.com for a quotation.
Ordering
Please complete the online order form having selected your price option above.
Terms & conditions
By purchasing a subscription or licence and by using the journals and websites of The Company of Biologists or any services
accessible from the websites you are agreeing to our Copyright Policy and the Terms & Conditions of use as set out in our licences.
Single institution site licence
Multi site licence
If you require a signed licence for your records please complete the details required on the appropriate document above
and send it to sales{at}biologists.com for signature.
Renew
Renewal notices will be sent to you or your agent by The Company of Biologists in advance of your subscription expiry date. If you have any queries relating to your renewal please contact sales{at}biologists.com.
Activate
After The Company of Biologists has received payment for your institution’s subscription you will receive an email confirming
that your subscription has been activated. Please ensure that you send us your IP addresses as these are entered by The Company
of Biologists. Please contact sales{at}biologists.com if you have any queries.
By paying for your subscription you are agreeing to our Copyright Policy and Terms & Conditions of use for institutional subscribers.
Manage my account
Usage reports
Usage reports available for the journals are COUNTER (www.projectcounter.org) compliant. COUNTER (Counting Online Usage of Networked Electronic Resources) is an international initiative serving librarians, publishers and intermediaries by setting standards that facilitate the recording and reporting of online usage statistics in a consistent, credible and compatible way.
Update contacts
IP addresses
Help on IP addresses
Every computer connected to the Internet has an IP address. Like a postal code (or zip code), this IP address identifies
the location of the computer so that information can be sent to and from it.
An IP address consists of four numbers, separated by dots.
IP addresses are grouped into IP networks. Here are three types of IP networks:
-
Class A networks contain several million computers. The first number of the IP addresses of all these computers is the
same. Very few organisations are large enough to merit a class A network
Class A networks begin with a number in the range of 1 to 126
-
Class B networks contain several thousand computers. All these computers share the same numbers in the first two positions
of their IP addresses. Many universities own one or more class B networks
Class B networks begin with a number in the range of 128 to 191
-
Class C networks contain several hundred computers. All these computers share the same numbers in the first three positions
of their addresses. Many small organisations own one or more class C networks. It is also common practice to split a class
B network into many class C networks - this is called "subnetting"
Class C networks begin with a number in the range of 192 to 223.
For example:
18.245.33.1 and 18.128.176.4 are both in the class A network 18.*.*.*
145.65.134.6 and 145.65.98.204 are both in the class B network 145.65.*.*
196.72.8.144 and 196.72.8.13 are both in the class C network 196.72.8.*
We control institutional subscriptions by checking the IP addresses of the computers accessing our site. You need to inform
us of the IP networks you would like covered under your institutional online subscription, separately identifying proxy servers.
Please only register IP addresses of computers that are used by persons or departments served by your library.
Update IP addresses
In the event of your institute's IP address(es) changing or should you wish to expand your IP range over and above that
currently registered, please contact the Sales Department quoting your subscription number.
Email: sales{at}biologists.com
Tel: +44 (0)1223 426164 Fax: +44 (0) 1223 423353
The Sales Department
The Company of Biologists
Bidder Building
140 Cowley Road
Cambridge
CB4 0DL
UK
Passwords
How to change your password
Forgotten your username and/or password
Claims
Claims for missing issues should be made immediately after receipt of a subsequent issue or 3 months after the journal
despatch date.
Claims for damage or shortage should be reported within 3 days of receipt of the goods, otherwise a claim cannot be considered.
Cancellations
Cancellations will only be accepted in exceptional circumstances and will be for the unused portion of the subscription less an administration charge.
Back Issues
If you require back issues please send your enquiry with full details of the issues to sales{at}biologists.com.
For all subscription queries or for more help, please contact:
Email: sales{at}biologists.com
Tel: +44 (0)1223 426164 Fax: +44 (0)1223 423353
The Sales Department
The Company of Biologists
Bidder Building
140 Cowley Road
Cambridge
CB4 0DL
UK
FAQS
My institution has a subscription to the journals of The Company of Biologists and access to the journals online, but I am not able to see the full text of articles. I am prompted for a username and password. Why is this happening?
When this happens, the IP address for your machine is not being recognised by our computer. This is caused by one of three things:
-
Your institutional subscription has not yet been activated
-
The person who activated the online subscription did not register all needed IP addresses for your institution
-
The person who activated the online subscription does not realise that some subnets of your institution are routed through a proxy server
What should I do?
Send us Feedback so that we can begin to diagnose the problem.
Talk to your librarian and let them know you are having trouble.
My library subscribes to the paper journals of The Company of Biologists and I can't get access online. Why?
You need to purchase access to the journals online. You can do this as an individual or recommend that your library purchases an online subscription.
Who from my institution can access the journals of The Company of Biologists online?
The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorised
computer on your institutional network will be allowed access to the journals online.
What is an Institution?
For the most part, an Institutional Subscription authorises use at a localised site. A site is an organisational unit,
and may be academic or non-academic. For organisations located in more than one city, each city office is considered a different
site.
How will this work?
When someone attempts to use The Company of Biologists journals online, our server checks to see if the requesting computer
is within the list of internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use
all those services enabled for institutional readers. For institutional users there are no usernames or passwords to remember
and there is currently no limit on the number of readers from your institution who may access the journals online simultaneously.
How can I tell if my institution has subscribed to the journals of The Company of Biologists online?
If your institution has a subscription you will automatically have access to the tables of contents, abstracts, full
text searching, full text display, PDFs, Medline and GenBank links, and future tables of contents. You'll also see a button
at the top of the page confirming you are signed in as part of an institution.
If your institution has not subscribed, or if you wish to take advantage of the additional services available to individual
subscribers, you can choose to access our journals online with an individual subscription.
If our online subscription expires and at some later date we reinstate our subscription, will we have access to all years of the electronic version?
Yes, when you buy a subscription to The Company of Biologists journals online, you have access to all years of the database.
How can I access the journals of the Company of Biologists online if I am not a subscriber and I don't have access through an institutional subscription?
Without a subscription you have access to the Table of Contents, abstracts and full text searching (but not full text
viewing) at no cost and without having to register. Access to individual articles can be purchased. Archived content is made
accessible after 6 months, without fee or registration.
If you still have questions, please contact sales{at}biologists.com.
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